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Billing

Questions regarding account cancellation, upgrades, renewals and other billing issues.

• Accepted Payment Methods
  
• Billing Cycles
  
• Money Back Guarantee
  
• Account Cancellation
  
• Transferring my hosting account to another Courtix Hosting client
  
• Adding funds to your account balance
  
• Changing my billing cycle
  
• Upgrading/Downgrading your web hosting account
  
• When will my order be activated?
  

Company

Frequently asked questions related to Courtix Hosting as a company.

• Where are your servers located?
  

cPanel

Frequently Asked Questions about the Cpanel control panel, which is offered with our web hosting plans.

• Adding an email account from your cpanel control panel
  
• Creating email forwarders in cPanel
  
• Setting up Auto Responders in cPanel
  
• Setup a default email address in cPanel
  
• Do you transfer my old account to your servers?
  

Dedicated Servers

Questions related to our dedicated server offerings.

• Where are your servers located?
  
• Do you offer backups on your hosting plans?
  

Domain Names

All domain name related FAQ, such as registration, renewals...

• Does Courtix Hosting offer domain name registration services?
  

Email

FAQ related to email issues and troubleshooting

• Adding an email account from your cpanel control panel
  
• Creating email forwarders in cPanel
  
• Setting up Auto Responders in cPanel
  
• Setup a default email address in cPanel
  

FTP

Questions about uploading files through ftp and troubleshooting any problems.

• What FTP client does Courtix Hosting recommend?
  

Pre Sales Questions

A list of questions which are likely to be asked by people interested in our service.

• Does Courtix Hosting offer domain name registration services?
  
• What FTP client does Courtix Hosting recommend?
  
• Do you offer a free site builder software?
  

Reseller Hosting

Questions which are specific to our reseller hosting plans.

• Upgrading/Downgrading your web hosting account
  
• Do you offer custom / private nameservers?
  
• Where are your servers located?
  
• Do you allow overselling on your reseller hosting plans?
  
• Do you offer backups on your hosting plans?
  
• Do you transfer my old account to your servers?
  
• Do you offer a free site builder software?
  

Shared Hosting

Questions which are specific to our shared hosting accounts.

• Upgrading/Downgrading your web hosting account
  
• Where are your servers located?
  
• Do you offer backups on your hosting plans?
  
• Do you transfer my old account to your servers?
  
• Do you offer a free site builder software?